shipping-and-returns
All orders typically ship in between 1-3 business days. Delays due to public holidays or some unforeseen circumstances are possible.
Rest assured, we try our best to get your order to you ASAP. If you’re experiencing a delay in your order, please get in touch with us, and we will do our best to sort you out!
Overview of delivery options
Sora Beauty Store offers ideal shipping methods for any requirements. Whether it's at a low price via particularly reliable and secure by a specially trained forwarder.
1. Order the product
2. You will receive an order confirmation Email
3. Wait for your order to arrive
4. You will receive an order delivery confirmation Email
Shipping and return
shipping
We offer free and fast shipping for all orders within UAE worth more than [50] dirhams.
Order processing and shipping times We usually process all orders within 1-3 business days. Delays may occur due to public holidays or unforeseen circumstances. If you experience any delays, please contact us and we will be happy to assist you.
Estimated shipping times:
- Within UAE: 1-3 business days
- Other countries: 3-7 business days
Shipping locations and fees
Shipping fees will be calculated during checkout based on your location. All orders over AED 260 will qualify for free shipping.
Return and exchange policy
Had a change of heart?
No problem! Please email us (with your Order #) at [email protected]
within 7 days of receiving your order, and we will be happy to help you.
Please note the following criteria must be met in order to qualify for a return:
- Product must be in its original purchase condition: packaging must be unopened, unused, unmarked, and not defaced in any manner.
- Product purchased as part of a set or a kit must be returned as a whole set.
- Unfortunately, items received on sale are not eligible for refunds.
- Return shipping costs will be covered by www.sorabeautystore .com
provided if it has met the above requirements.
Returned products:
Return shipping costs will be covered by us if the above requirements are met.
- Returned products can take anywhere between 3-10 business days to reach our warehouse.
- Once received and inspected, refunds will be processed within 4-7 business days. Your bank may take a further few days to process this refund to show in your account.
